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What
to Include in the Report
Purpose
for the test.
Test
objectives.
Testers
profile.
Usability
testing methods.
List
of tasks completed.
The
kind of questions asked.
Description
of the test environment and the equipment used.
Data
that was collected.
Highlights
What
worked.
What
didn't work.
Interesting
findings.
Interesting
suggestions.
Respondents
quotes.
Respondents
recommendations.
Conclusions
drawn from results.
Outline
of Changes
It
is helpful to have a screen shot printed of the pages to be
changed to help the client visualize these changes more effectively.
The
emphasis should be on the short-comings of the site and
possible changes to overcome these shortcomings.
Make
a list of the changes and additions and categorize them
into short term and long term goals.
Mock
up the changes on the screen shot copy and include them
in the report.
Get
the client feedback and have them sign off on the revisions.
Reference
Report
Although
each testing situation and each site is unique, it is valuable
to keep a detailed reference of your testing experiences to
use as a guide and for idea generation for future testing
situations. Make sure you share this report with your company
so they all can learn from the experience.
Tester
descriptions
When
and where the testing was done Who the facilitators of the
testing were.
List
of questions and responses.
List
of suggestions and recommendations from testers.
Test Day
Findings 
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"The
Disease of looking good is confusing aesthetics with performance. A piece
of information is good only if it communicates successfully."
