Lesson Plan

Afternoon Coursework

• Complete ITCSS 2000 Hardware Lab
• Work on assignment

Assignment

Assignment #: DC08
Assignment: BUS Types & Preventative Maintenance Plan
Due: Oct 26/99
Marks: 15 marks

This assignment is broken down into three sections:

1. Expansion Bus Research
2. Designing a Preventative Maintenance Plan
3. Documenting Your Work

PART A: Expansion Bus Research

Below is a list of various expansion buses:

• ISA 8-bit expansion bus
• ISA 16-bit expansion bus
• VLB expansion bus and its control chip set
• PCI expansion bus and its control chip set
• MCA expansion bus and its control chip set

Detail the the different buses listed above. Include a description of each, how they are used, and the key features. Use the Web sites illustrated from previous plans and your textbook as a starting point.

PART B: Designing a Preventative Maintenance Plan

Preventative Maintenance kits are designed to keep printers in good working order. Normally a PM kit is administered during off-business hours and is used to simply refresh and revitalize printer components that receive the most wear.

You are the network administrator for a 75-user network. Your employer has asked you to create a preventative maintenance plan for all the hardware components connected to the network. You have started this project by creating the following list, which contains each of the hardware components that should be included in the preventative maintenance plan.

Using the table in the plan, write at least TWO preventative maintenance tasks for each of the listed hardwaree components. Be sure to state how often the preventative maintenance task should be completed and who should be responsible for completing tasks (i.e. yourself or the user). Remember that you are the only network administrator and will not be able to
realistically complete ever preventative maintenance task necessary to maintain a network of this size.

The components that you want to include in your plan are: 

• System Unit
• CMOS Setup
• Floppy Drive
• Hard Drive
• Keyboard and Mouse
• Monitors
• Laser Printers
• Inkjet Printers

PART C: Documenting Your Work

Develop templates for each of the attached documents: Help Desk Call Report & Service Call Report Form. These can be redesigned in either MS Word or Excel.

Document some of the conflict resolutions and how you resolved them for previous lesson dealing with Serial Port and Parallel Port Conflicts as an example. You can view the plan by clicking here. You will want to fill out both forms that you create and include them as part of the exercise.

ITCSS 2000 Hardware Lab

Bus Identification

Bus Types (Notes)

PCI Expansion Card Installation

1. Power off your PC.
2. Verify that you are properly grounded.
3. Unplug the power cord from the system unit.
4. Remove the case.
5. Locate a PCI card in your PC.
6. Unscrew the mounting screw holding in the card.
7. Remove the card from the system.
8. Locate another available PCI slot in the system and remove the rear plate.
9. Gently install the PCI expansion card into the slot. Warning: Don't bend the card from side to side; only move the card back and forth or from end to end.
10. Replace the rear plate for the free PCI expansion slot.
11. Replace the top of the case.
12. Plug in the system unit.
13. Power on the lab workstation and allow it to boot into Windows 95.

The Boot Process

Observing the Boot Process

1. Turn on your PC.
2. Note the various startup screens.
3. Shut down your PC.
4. Verify that you are properly grounded.
5. Unplug the power cord from the system unit.
6. Remove the case.
7. Remove all the SIMMS from your PC.
8. Restart you PC.
9. Record the effect of the missing SIMMS.
   
10. Shut down your PC.
11. Reinstall the SIMMs that you removed in the previous steps.
12. Restart your PC.
13. Note the effect of the replaced SIMMs.
14. Shut down your PC.
    
15. Reverse the hard drive cable at the systemboard.
16. Restart the PC.
17. Record the effect of the incorrect hard drive cabling.
    
18. Shut down your PC.
19. Correctly install the hard drive cable at the systemboard.
20. Remove the hard drive cable from the hard drive.
21. Restart your PC.
22. Note the effect of the installed hard drive cable.
23. Remove the floppy drive cable from the systemboard.
24. Restart your PC.
25. Record the effect of the uninstalled floppy drive cable.
    
26. Shut down your PC.
27. Reinstall the floppy drive cable.
28. Restart your PC.
29. Note the effect of teh installed floppy drive cable.
30. Shut down your PC.
31. Remove the keyboard from the PC.
32. Restart your PC.
33. Record the effect of the uninstalled keyboard.
    
34. Shut down you PC.
35. Reinstall the keyboard.
36. Restart your PC.
37. Note the effect of the installed keyboard.

Lab Notes

What is POST? - POST stands for power-on self-test. The POST is a self-
diagnostic program used to perform a simple test of the CPU, RAM and various
I/O devices. The POST is performed when the computer is first powered on.

Preventative Maintenance Plans

Documenting Your Work